Californians love to complain about Uber. The Better Business Bureau has awarded the world's leading alternative to taxis an "F" grade, but Uber was not the only ride-provider to get a failing grade.
Lyft and Yellow Cab received failing grades too, the San Francisco Business Times reported.
Uber received 90 complaints, including 43 complaints from customers confused about its surge pricing billing model, and Lyft and the cab company both received five, the newspaper reported.
Uber is not a member of the BBB, the newspaper noted, and the BBB added that Uber was "unresponsive" when approached about the complaints.
Lyft received five complaints, and failed to respond to three of them, the newspaper reported, while Yellow Cab also notched five complaints in the last five years.
