The Latest
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‘We're watching': Lawmaker seeks answers on Next Gen 911 problems from Cal OES
A California state senator is calling for answers regarding the state’s new Next Generation 911 network following a series of reports from NBC Bay Area exposing major safety concerns and significant delays with the system’s rollout.
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New emergency call and outage problems with CA's Next Generation 911 system
Another 911 center using California’s new Next Generation 911 network reported busy signals and a 6-hour outage just months ago, according to records obtained by NBC Bay Area’s Investigative Unit.
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‘Not human driven': Here's why erroneous evacuation alerts were sent in LA County
Millions in Los Angeles County mistakenly received emergency alerts telling them to evacuate.
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Crowds pack Bay Area stores for post-Christmas returns and shopping
Post-Christmas crowds packed stores and shopping malls across the Bay Area on Thursday, with many looking to find deals or return gifts.
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Santa Clara County Office of Education ‘deeply concerning' issues forwarded to law enforcement
This week Santa Clara County Office of Education’s (SCCOE) interim superintendent announced new findings in a series of independent, third-party investigations he launched because of complaints the office received related to a laundry list of “deeply concerning” allegations.
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Oakland improves 911 response times by 25%, city leaders say
Oakland city leaders say their police department has improved its 911 answering times by 25% this past November, which is a dramatic improvement compared to one year ago.
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‘Lives are at stake': Next Gen 911 insiders say CA hired inexperienced companies
After years of missed deadlines and documented safety issues surrounding the rollout of California’s Next Generation 911 system, project insiders are now speaking out, saying they feel compelled to warn the public about “major problems” with the years-long overhaul that has cost Californians nearly a half-billion dollars and counting.
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CA 911: Too Big to Fail
More than a year of digging by our NBC Bay Area Investigative Unit uncovers early warnings about California’s Next Generation 911 network and emergencies where help was delayed because of connectivity issues
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New Santa Clara Co. Office of Education official launching misuse of funds investigations
SCCOE’s interim superintendent says he has seen enough evidence to initiate a new internal investigation, involvement by outside auditors and a call to San Jose police reporting what he described as possible illegal activity.
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Blind people rally against Uber, Lyft in SF claiming discrimination
Blind people and their supporters rallied Tuesday against Uber and Lyft in San Francisco, claiming the ride share apps discriminate against them.