When will the state's faltering Next Gen 911 network hit the Bay Area?

Nearly four years after a 911 Advisory Board Meeting called for 400 centers across the state to be connected to a new state-of-the-art emergency call network by August of 2021, only 23 dispatch centers are connected. The rollout remains paused as state officials probe concerns over how the system has performed live in the field. Candice Nguyen reports.