NBC Bay Area Responds to refrigerator saga
NBC Bay Area Responds to a South Bay woman who wound up with four different refrigerators in just a few months. She was going in circles with the store, so she tapped Consumer Investigator Chris Chmur...
The Latest
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Save your home insurance? See where dropped families are finding a lifeline
Dropped by your home insurance? Some homeowners are getting their insurance company to reverse course.
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NBC Bay Area Responds to South Bay man's financial situation
NBC Bay Area Responds a San Jose lifesaver who needed a financial rescue. Consumer Investigator Chris Chmura reports.
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California lawmaker moves to stop contractor ‘money grab'
For months now, NBC Bay Area has responded to viewers’ heartbreaking complaints.
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How to access an often-overlooked property tax break?
Residents are entitled to a roughly $70 tax break called the Homeowner Exception if they live in their home. But how do they access this overlooked break? Consumer Investigative Reporter Chris Chmura has the details.
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A low budget trip to see the 2026 Milan Olympics is possible, with some homework
If you’ve caught the Olympic spirit early and fancy a trip to Milan in 2026, what will it cost you?
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New entrepreneurs aim to steer you away from crooked, incompetent contractors
Many customers wish they have done more digging into a contractor’s past before picking them. Now, some innovators are aiming to help people avoid the same predicament.
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How to apply for property tax break
Consumer Investigator Chris Chmura takes a look at an often-overlooked tax break.
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San Francisco man's double delivery dilemma
NBC Bay Area Responds to a San Francisco man who was keyed up over his brand-new computer, because he never got it. He typed up a note to consumer investigator Christ Chmura’a team.
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What does an aviation crash investigation entail?
Engineers, scientists, and other aviation experts flocked to Washington, D.C, to help investigate the crash that involved an American Airlines flight and a military helicopter on Wednesday. But what does their work entail?
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Tax season begins
Monday was officially tax time kickoff day for the IRS. Consumer Investigator Chris Chmura reports.
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Where LA County fire victims can turn to for cleanup, rebuilding costs
Many in Los Angeles County are finding ways to access funds to help rebuild and clean up after fires raged across the region. But where can they go? Consumer Investigative Reporter Chris Chmura has the details.
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Wildfire home damage: Rebuild or bail out?
Families whose homes burned down in Los Angeles County face a difficult question: Rebuild? Or bail out? Consumer Investigator Chris Chmura sees a lesson for us here in the Bay Area for our next fire disaster.
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Fire and home insurance: Are you insured enough?
Many homeowners in Los Angeles County might soon learn an expensive lesson where they underinsured and unaware. Consumer investigator Chris Chmura explains the hardship it can create and just how easy it is to protect yourself.
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What does State Farm's renewal option mean for LA County fire victims?
Insurance provider State Farm announced it would reverse its decision to drop coverage for those impacted by the Los Angeles County Wildfires.
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What to know about insurance public adjusters
NBC Bay Area’s Responds teams is helping our sister station in Los Angeles with viewers’ fire-related issues. Along the way, they are finding timely reminders for us. Consumer Investigator Chris Chmura discusses the thorny topic of public adjusters.
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How to support Southern California wildfire victims and not scammers
Here’s how to protect your good intentions and good money from going to bad actors.
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Who qualifies for free tax filings?
Tax filing season is approaching, and some people can qualify for free filing. Consumer Investigator Chris Chmura tells us who can access the free service.
