NBC Bay Area Responds to a Rodeo viewer whose big department store order had one small problem — the store never delivered. So, he contacted Consumer Investigator Chris Chmura’s team.
California Insurance Commissioner Ricardo Lara sat down for an interview with the NBC Bay Area Responds team about the home insurance crisis and when Californians can expect to see changes.
A new court filing provides a partial glimpse at the books of an embattled contractor.
NBC Bay Area Responds to a South Bay viewer whose new car threw him a wrench that cost him cash out of pocket. So, he contacted Consumer Investigator Chris Chmura for help.
The State of California on Tuesday revoked the contracting license for Anchored Tiny Homes, a company at the center of an ongoing NBC Bay Area investigation.
The California Department of Insurance is asking the public to weigh in on rising rates and companies dropping loyal customers. Now through October 17, you can submit comments to the state.
A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection.
Ticketmaster customers have expressed that they feel ripped off. This comes after consumers nationwide claim that the tickets they purchased are vanishing from their accounts.
Crews on the East Coast are continuing to clean up the mess that Hurricane Helene created. And that means, two thousand miles away, Bay Area consumers need to be on alert. Consumer Investigator Chris Chmura explains why.
Many California families are opening their mailboxes and finding a bombshell: a letter from their insurance company saying they’re losing their homeowners insurance coverage, even if they live in a place where you’d think fire risk is low.
NBC Bay Area Responds to an East Bay woman whose botched treadmill order was exercising her patience. Consumer Investigator Chris Chmura reports.
NBC Bay Area Responds a South Bay man, who might’ve been in hot water, thanks to his new water heater. Consumer Investigator Chris Chmura reports.
An old tech scam was just found flying high in a new home: passenger jets. Experts are warning about a vulnerability in your phone’s Wi-Fi.
A recent Wi-Fi scam resurfaced asking consumers to give over email and social media account passwords. Consumer Investigative Reporter Chris Chmura has the details.
NBC Bay Area Responds to a frustrated family who needed us to open some doors to fix a window. Consumer Investigator Chris Chmura reports.
A home builder has been suspended following a recent NBC Bay Area Responds investigation.
The many Bay Area homeowners who say an ADU builder scammed them out of tens of thousands of dollars each are now learning the hard way that a state safety net will basically be useless to them.
