South Bay man's car troubles
NBC Bay Area Responds to a South Bay viewer whose new car threw him a wrench that cost him cash out of pocket. So, he contacted Consumer Investigator Chris Chmura for help.
The Latest
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Controversial ADU company's co-founder seeks millions in bankruptcy protection
A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection.
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Ticketmaster tickets are disappearing. Fans are criticizing its ‘weak' security
Ticketmaster customers have expressed that they feel ripped off. This comes after consumers nationwide claim that the tickets they purchased are vanishing from their accounts.
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How Hurricane Helene could impact Bay Area consumers
Crews on the East Coast are continuing to clean up the mess that Hurricane Helene created. And that means, two thousand miles away, Bay Area consumers need to be on alert. Consumer Investigator Chris Chmura explains why.
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Insurers keep dropping California homeowners. Changes are in the works to try to stop their cherry-picking
Many California families are opening their mailboxes and finding a bombshell: a letter from their insurance company saying they’re losing their homeowners insurance coverage, even if they live in a place where you’d think fire risk is low.
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NBC Bay Area Responds to East Bay woman's treadmill order issues
NBC Bay Area Responds to an East Bay woman whose botched treadmill order was exercising her patience. Consumer Investigator Chris Chmura reports.
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NBC Bay Area Responds to South Bay man's water heater issues
NBC Bay Area Responds a South Bay man, who might’ve been in hot water, thanks to his new water heater. Consumer Investigator Chris Chmura reports.
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Beware of the ‘Evil Twin' Wi-Fi scam
An old tech scam was just found flying high in a new home: passenger jets. Experts are warning about a vulnerability in your phone’s Wi-Fi.
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Wi-Fi scam resurfaces
A recent Wi-Fi scam resurfaced asking consumers to give over email and social media account passwords. Consumer Investigative Reporter Chris Chmura has the details.
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Warranty woes
NBC Bay Area Responds to a frustrated family who needed us to open some doors to fix a window. Consumer Investigator Chris Chmura reports.
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California's contractors board suspends embattled ADU builder's license
A home builder has been suspended following a recent NBC Bay Area Responds investigation.
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‘It's insane': California law leaves peanuts for ‘scammed' ADU buyers
The many Bay Area homeowners who say an ADU builder scammed them out of tens of thousands of dollars each are now learning the hard way that a state safety net will basically be useless to them.
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How to protect your home Wi-Fi amid back to school
School’s just starting but parents and kids already have some homework to protect their home network. Consumer investigator Chris Chmura reports.
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North Bay family's cellphone service trouble
NBC Bay Area Responds to a North Bay viewer who asked us to dial up the heat on her cellular carrier sitting on a thousand bucks. Consumer Investigator Chris Chmura’s tam offered a helpful reception.
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California moves to revoke embattled ADU builder's license
The board that polices California’s construction contractors has moved to hold troubled ADU builder Anchored Tiny Homes accountable for myriad consumer complaints.
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Disabled vet in North Bay says ADU builder raided his savings account for $220K
A family is grappling with the fact that an ADU developer stole over $200,000 from them.
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Embattled $100M ‘tiny home' builder is now exploring bankruptcy
A tiny home builder that once boasted about being a $100 million company is going belly up.
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Tiny home builder's customers ask: Where did their $100M go?
Multiple Bay Area homeowners are sounding the alarm about a tiny home builder, claiming huge problems.
