For Dan Adams, it was set to be “the vacation of a lifetime.”
NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.
When your data is on the dark web, there are consequences.
Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing.
Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage.
There’s a new warning for those who are looking to buy a used car. Consumer investigator Chris Chmura has the data that shows thousands of ticking time bombs might be for sale on car lots.
NBC Bay Area Responds to a Rodeo viewer whose big department store order had one small problem — the store never delivered. So, he contacted Consumer Investigator Chris Chmura’s team.
California Insurance Commissioner Ricardo Lara sat down for an interview with the NBC Bay Area Responds team about the home insurance crisis and when Californians can expect to see changes.
A new court filing provides a partial glimpse at the books of an embattled contractor.
NBC Bay Area Responds to a South Bay viewer whose new car threw him a wrench that cost him cash out of pocket. So, he contacted Consumer Investigator Chris Chmura for help.
The State of California on Tuesday revoked the contracting license for Anchored Tiny Homes, a company at the center of an ongoing NBC Bay Area investigation.
The California Department of Insurance is asking the public to weigh in on rising rates and companies dropping loyal customers. Now through October 17, you can submit comments to the state.
A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection.
Ticketmaster customers have expressed that they feel ripped off. This comes after consumers nationwide claim that the tickets they purchased are vanishing from their accounts.
Crews on the East Coast are continuing to clean up the mess that Hurricane Helene created. And that means, two thousand miles away, Bay Area consumers need to be on alert. Consumer Investigator Chris Chmura explains why.
Many California families are opening their mailboxes and finding a bombshell: a letter from their insurance company saying they’re losing their homeowners insurance coverage, even if they live in a place where you’d think fire risk is low.
NBC Bay Area Responds to an East Bay woman whose botched treadmill order was exercising her patience. Consumer Investigator Chris Chmura reports.
