The California Department of Insurance is asking the public to weigh in on rising rates and companies dropping loyal customers. Now through October 17, you can submit comments to the state.
Crews on the East Coast are continuing to clean up the mess that Hurricane Helene created. And that means, two thousand miles away, Bay Area consumers need to be on alert. Consumer Investigator Chris Chmura explains why.
Many California families are opening their mailboxes and finding a bombshell: a letter from their insurance company saying they’re losing their homeowners insurance coverage, even if they live in a place where you’d think fire risk is low.
NBC Bay Area Responds to an East Bay woman whose botched treadmill order was exercising her patience. Consumer Investigator Chris Chmura reports.
NBC Bay Area Responds a South Bay man, who might’ve been in hot water, thanks to his new water heater. Consumer Investigator Chris Chmura reports.
An old tech scam was just found flying high in a new home: passenger jets. Experts are warning about a vulnerability in your phone’s Wi-Fi.
A recent Wi-Fi scam resurfaced asking consumers to give over email and social media account passwords. Consumer Investigative Reporter Chris Chmura has the details.
NBC Bay Area Responds to a frustrated family who needed us to open some doors to fix a window. Consumer Investigator Chris Chmura reports.
A home builder has been suspended following a recent NBC Bay Area Responds investigation.
The many Bay Area homeowners who say an ADU builder scammed them out of tens of thousands of dollars each are now learning the hard way that a state safety net will basically be useless to them.
School’s just starting but parents and kids already have some homework to protect their home network. Consumer investigator Chris Chmura reports.
NBC Bay Area Responds to a North Bay viewer who asked us to dial up the heat on her cellular carrier sitting on a thousand bucks. Consumer Investigator Chris Chmura’s tam offered a helpful reception.
The board that polices California’s construction contractors has moved to hold troubled ADU builder Anchored Tiny Homes accountable for myriad consumer complaints.
A family is grappling with the fact that an ADU developer stole over $200,000 from them.
A tiny home builder that once boasted about being a $100 million company is going belly up.
Multiple Bay Area homeowners are sounding the alarm about a tiny home builder, claiming huge problems.
NBC Bay Area Consumer Investigator Chris Chmura shows you can help support our schools.
NBC Bay Area Responds to an East Bay woman whose satellite bill was sky high. Chris Chmura reports.
