California’s betting that letting companies use computer models for the first time to gauge risk will convince them to stop dropping home policies and start selling new ones.
Chances are high you’ll give or receive a gift card this holiday season, but be careful. Consumer Investigator Chris Chmura has a warning for you, plus help for one Peninsula viewer.
Insurance is complicated, with long lawyerly contracts and jargon by the ream. To the average policyholder, it’s as complex as rocket science. And that’s exactly what a new insurance company is bringing to California’s insurance crisis: some rocket science.
Friday, the state’s Department of Insurance says it got a major procedural green light to make some changes that might entice insurance companies to stop dropping people’s policies and possibly resume selling homeowners coverage.
NBC Bay Area Responds to a viewer whose roadside assistance left him stranded out of town. He asked Consumer Investigator Chris Chmura’s team to jump start his refund request.
onger lines and fuller flights. Surveys show travel is up this holiday season. So you really do want to get to the airport early. And we have another reason to prepare to be punctual: a possible airline penalty.
Before you begin your spending spree this holiday season, Consumer Investigator Chris Chmura has a word of warning about returns.
NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.
For Dan Adams, it was set to be “the vacation of a lifetime.”
NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.
When your data is on the dark web, there are consequences.
Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing.
Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage.
There’s a new warning for those who are looking to buy a used car. Consumer investigator Chris Chmura has the data that shows thousands of ticking time bombs might be for sale on car lots.
NBC Bay Area Responds to a Rodeo viewer whose big department store order had one small problem — the store never delivered. So, he contacted Consumer Investigator Chris Chmura’s team.
California Insurance Commissioner Ricardo Lara sat down for an interview with the NBC Bay Area Responds team about the home insurance crisis and when Californians can expect to see changes.
A new court filing provides a partial glimpse at the books of an embattled contractor.
NBC Bay Area Responds to a South Bay viewer whose new car threw him a wrench that cost him cash out of pocket. So, he contacted Consumer Investigator Chris Chmura for help.
