Responds January 11, 2024 5:53 pm Family's European flight flop NBC Bay Area Responds to a family’s European flight flop. They asked Consumer Investigator Chris Chmura to land an overdue reimbursement. US & World Videos 1:36 NBC Bay Area Responds to East Bay woman's treadmill order issues 1:48 NBC Bay Area Responds to South Bay man's water heater issues 3:54 Beware of the ‘Evil Twin' Wi-Fi scam 1:05 Wi-Fi scam resurfaces 1:22 Warranty woes