Can we cancel? That’s the question many world travelers are asking about their upcoming trips to China. Some airlines are allowing changes. Consumer investigator Chris Chmura fields questions about coronavirus.
If you have a trip to Asia coming up, you might be eligible to reschedule it or cancel it without penalties or fees. Some non-refundable reservations might even be eligible for a refund. Check with your airline, hotel, or cruise line.
We've compiled a list of links, below, to help you determine what your provider's options are. If a company isn't on this list, we were unable to find a webpage about its policy.
Please note that these waivers have evolved over time. Some fee reductions have been extended. So, even if your trip isn't covered now, it's possible it could be covered at a later date if the Coronavirus emergency persists.
If you encounter trouble with a travel company and can't settle it yourself, please let us know by clicking here to fill out a complaint form. Or, you can call us: 1-888-996-TIPS.
A I R L I N E S
- Air China
- Air France
- All Nippon Airways (ANA)
- American Airlines
- British Airways
- Cathay Pacific Airways (Hong Kong)
- Delta Air Lines
- EVA Air (Taiwan)
- Hawaiian Airlines
- Japan Airlines (JAL)
- Korean Air
- Lufthansa
- United Airlines
H O T E L S
- Intercontinental Hotels (includes Holiday Inn, Crowne Plaza, Kimpton, Regent, Voco, Hualuxe, Even, InterContinental, etc.)
- Marriott (includes Sheraton, W, St. Regis, Le Meridien, Aloft, Residence Inn, Element, Four Points, Moxy, TownePlace Suites, Westin, Delta, Renaissance, etc.)
- Radisson Hotels (includes Blu, Red, Park Plaza, Park Inn, Art’otel, Country Inn & Suites)
T R A V E L I N S U R A N C E
- AIG / Travel Guard
- Allianz
- AXA (this is a PDF)
- InsureMyTrip
C R U I S E S
G E N E R A L I N F O
