Got a consumer problem? Call 1-888-996-TIPS. We respond to every call, every e-mail. 0:00Play0:00 / 2:00MuteShareToggle FullscreenconsumerOctober 24, 2023 10:47 amHow to identify fake reviewsNBC Bay Area Consumer Investigator Chris Chmura highlights expert tips for detecting fake reviews. BOOKMARKERMore How To VideosSlide 1 of 132:00Now PlayingHow to identify fake reviews2:01How to get help paying power and gas bills1:52How to save money on back-to-school snacks1:35How to use NBC Bay Area's Olympics interactive schedule1:42How to pack a go bag2:03How to protect yourself if your insurance policy is dropped1:42Cool your home without heating the planet2:14How to waste less food, help decrease greenhouse gasses1:51How to get free credit reports1:52How to see your bank bio2:13How to get reimbursed for pothole damages1:36How to deal with holiday waste2:09How to Text 911NewsLive TVSearchSearch Videos:US & World VideosEntertainment VideosCalifornia LiveNBC Bay Area RespondsThe Investigative UnitOverpriced, Overwhelmed, Over ItSaving San FranciscoBay Area ProudDigital OriginalsThe Moms of Magnolia StreetNo Man's LandBay Area RevelationsLatest5:37Women get candid on navigating midlife changes and rewriting how to age4:47Here's how technology is reshaping intimacy in the modern age.4:57Felipe Esparza talks new Netflix special, tour & finding humor through hardship.4:54Take a trip to the “Koast” without leaving West Hollywood!3:15Skater Maxim Naumov who lost parents in D.C. plane crash reveals mom's final words to him4:01Ariana Grande's dad Ed Butera makes heartfelt cameo in ‘brighter days ahead' short film1:59Chappell Roan reveals she's dating someone and is ‘very in love'1:11Would Eva Longoria play matchmaker for Shakira?1:50Megan Fox and Machine Gun Kelly welcome baby girl1:37Will Millie Bobby Brown play Britney Spears in upcoming biopic?2:28Here's what ‘White Lotus' taught Leslie Bibb about female friendship1:44Viola Davis reacts to Timothée Chalamet calling her one of ‘the greats'Show More