nbc bay area responds July 9, 2024 6:11 pm NBC Bay Area Responds to South Bay family's warranty woes NBC Bay Area responds to help settle a south bay family’s dispute with a home improvement store. Consumer Investigator Chris Chmura reports. US & World Videos 3:54 Beware of the ‘Evil Twin' Wi-Fi scam 1:05 Wi-Fi scam resurfaces 1:22 Warranty woes 0:48 California suspends embattled ADU builder's license 5:29 California law disappoints ‘scammed' ADU buyers