Responds September 25, 2023 5:58 pm North Bay woman's washing machine trouble NBC Bay Area Responds to a North Bay woman whose brand new washing machine was collecting dust. She asked Consumer Investigator Chris Chmura’s team to snap a cycle of frustration. US & World Videos 2:07 Health care FSA reminder 2:19 Gift card warning to keep in mind this holiday season 1:33 NBC Bay Area Responds to roadside assistance refund 1:31 Holiday shopping and returns: What to know 1:33 NBC Bay Area Responds: Clipper Card troubles