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The Latest
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How to apply for property tax break
Consumer Investigator Chris Chmura takes a look at an often-overlooked tax break.
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San Francisco man's double delivery dilemma
NBC Bay Area Responds to a San Francisco man who was keyed up over his brand-new computer, because he never got it. He typed up a note to consumer investigator Christ Chmura’a team.
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What does an aviation crash investigation entail?
Engineers, scientists, and other aviation experts flocked to Washington, D.C, to help investigate the crash that involved an American Airlines flight and a military helicopter on Wednesday. But what does their work entail?
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Tax season begins
Monday was officially tax time kickoff day for the IRS. Consumer Investigator Chris Chmura reports.
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Where LA County fire victims can turn to for cleanup, rebuilding costs
Many in Los Angeles County are finding ways to access funds to help rebuild and clean up after fires raged across the region. But where can they go? Consumer Investigative Reporter Chris Chmura has the details.
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Wildfire home damage: Rebuild or bail out?
Families whose homes burned down in Los Angeles County face a difficult question: Rebuild? Or bail out? Consumer Investigator Chris Chmura sees a lesson for us here in the Bay Area for our next fire disaster.
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Fire and home insurance: Are you insured enough?
Many homeowners in Los Angeles County might soon learn an expensive lesson where they underinsured and unaware. Consumer investigator Chris Chmura explains the hardship it can create and just how easy it is to protect yourself.
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What does State Farm's renewal option mean for LA County fire victims?
Insurance provider State Farm announced it would reverse its decision to drop coverage for those impacted by the Los Angeles County Wildfires.
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What to know about insurance public adjusters
NBC Bay Area’s Responds teams is helping our sister station in Los Angeles with viewers’ fire-related issues. Along the way, they are finding timely reminders for us. Consumer Investigator Chris Chmura discusses the thorny topic of public adjusters.
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How to support Southern California wildfire victims and not scammers
Here’s how to protect your good intentions and good money from going to bad actors.
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Who qualifies for free tax filings?
Tax filing season is approaching, and some people can qualify for free filing. Consumer Investigator Chris Chmura tells us who can access the free service.
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How to get help paying power and gas bills
NBC Bay Area Consumer Investigator Chris Chmura explains how to get help paying for your power and gas bills.
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A closer look at holiday gift returns
The Monday after New Year’s Day is usually the “National Returns Day.” Consumer Investigator Chris Chmura takes a behind the scenes look of when a product is returned.
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California home insurance: Companies can submit catastrophe models to the state
California’s betting that letting companies use computer models for the first time to gauge risk will convince them to stop dropping home policies and start selling new ones.
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Those real-looking FasTrak texts? They're really a scam
Scammers are apparently not taking any time off for the holidays. They are bombarding Bay Area cellphones with a blast of bogus text messages about FasTrak.
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Health care FSA reminder
Consumer Investigator Chris Chmura explains the health care FSA or flexible spending accounts and why consumers should take a look at their balances as the year ends.
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Gift card warning to keep in mind this holiday season
Chances are high you’ll give or receive a gift card this holiday season, but be careful. Consumer Investigator Chris Chmura has a warning for you, plus help for one Peninsula viewer.