Responds January 25, 2021 7:23 pm San Jose Family's Phone Account Issue NBC Bay Area Responds to many viewers’ phone problems. In fact, phone hang-ups are the most common complaint our consumer team hears. Consumer Investigator Chris Chmura has a San Jose family’s special situation. US & World Videos 2:19 Controversial ADU company's co-founder seeks millions in bankruptcy protection 3:34 Here's what consumers need to know, can do if Ticketmaster stubs disappear 3:05 We Investigate: Disappearing Ticketmaster stubs 1:54 How Hurricane Helene could impact Bay Area consumers 4:44 Insurers keep dropping CA homeowners. Changes are in the works to try to stop their cherry-picking
