Responds January 17, 2024 5:51 pm North Bay family's bank battle NBC Bay Area Responds to a North Bay family’s bank battle. They asked Consumer Investigator Chris Chmura’s team for help getting more than $15,000. US & World Videos 3:54 Beware of the ‘Evil Twin' Wi-Fi scam 4:08 Oakland 911 response times. What's going on? 4:55 Oakland promised $2.5M to fix 911. Answer times remain worst in California 1:05 Wi-Fi scam resurfaces 3:46 In front of SF Archbishop, church abuse survivors get chance to share stories in bankruptcy case