Oakland's 911 answer times are improving, according to state data
0:00
0:00 / 2:53
Oakland

Oakland's 911 answer times are improving, according to state data

New data from the California Office of Emergency Services (Cal OES) shows significant improvement in 911 answering times by the Oakland Police Department. Candice Nguyen reports. 

More The Investigative Unit Videos

Slide 1 of 31
Oakland's 911 answer times are improving, according to state data
play videoplay video2:53
Now Playing

Oakland's 911 answer times are improving, according to state data

NBC Bay Area Responds: Airline shenanigans and missing luggage
play videoplay video1:30

NBC Bay Area Responds: Airline shenanigans and missing luggage

NBC Bay Area Responds South Bay man's travel trouble
play videoplay video1:40

NBC Bay Area Responds South Bay man's travel trouble

NBC Bay Area Responds: Insurance fight and bank shenanigans
play videoplay video1:53

NBC Bay Area Responds: Insurance fight and bank shenanigans

NBC Bay Area Responds to EV tax credit trouble
play videoplay video1:44

NBC Bay Area Responds to EV tax credit trouble

NBC Bay Area Responds to bogus ticket purchase
play videoplay video1:55

NBC Bay Area Responds to bogus ticket purchase

Encouraging leasing activity despite high office vacancies in the Bay Area
play videoplay video2:40

Encouraging leasing activity despite high office vacancies in the Bay Area

NBC Bay Area Responds to refrigerator saga
play videoplay video1:28

NBC Bay Area Responds to refrigerator saga

Bay Area couple's solar panel pest problem
play videoplay video1:24

Bay Area couple's solar panel pest problem

NBC Bay Area Responds to South Bay man's financial situation
play videoplay video1:28

NBC Bay Area Responds to South Bay man's financial situation

How to access an often-overlooked property tax break?
play videoplay video1:02

How to access an often-overlooked property tax break?

How to apply for property tax break
play videoplay video1:03

How to apply for property tax break

A closer look: ‘Day Without Immigrants' and the impact
play videoplay video4:10

A closer look: ‘Day Without Immigrants' and the impact

How much does our economy rely on undocumented immigrants?
play videoplay video2:15

How much does our economy rely on undocumented immigrants?

San Francisco man's double delivery dilemma
play videoplay video1:31

San Francisco man's double delivery dilemma

Tax season begins
play videoplay video1:28

Tax season begins

Where LA County fire victims can turn to for cleanup, rebuilding costs
play videoplay video1:50

Where LA County fire victims can turn to for cleanup, rebuilding costs

Wildfire home damage: Rebuild or bail out?
play videoplay video1:43

Wildfire home damage: Rebuild or bail out?

Fire and home insurance: Are you insured enough?
play videoplay video1:40

Fire and home insurance: Are you insured enough?

What to know about insurance public adjusters
play videoplay video1:50

What to know about insurance public adjusters

Who qualifies for free tax filings?
play videoplay video2:08

Who qualifies for free tax filings?

How to get help paying power and gas bills
play videoplay video2:01

How to get help paying power and gas bills

A closer look at holiday gift returns
play videoplay video1:45

A closer look at holiday gift returns

Health care FSA reminder
play videoplay video2:07

Health care FSA reminder

Gift card warning to keep in mind this holiday season
play videoplay video2:19

Gift card warning to keep in mind this holiday season

NBC Bay Area Responds to roadside assistance refund
play videoplay video1:33

NBC Bay Area Responds to roadside assistance refund

Holiday shopping and returns: What to know
play videoplay video1:31

Holiday shopping and returns: What to know

NBC Bay Area Responds: Clipper Card troubles
play videoplay video1:33

NBC Bay Area Responds: Clipper Card troubles

Oakland teacher fired after refusing to take off ‘Free Palestine' pin in classroom
play videoplay video3:31

Oakland teacher fired after refusing to take off ‘Free Palestine' pin in classroom

NBC Bay Area Responds: $500 truck fix, cancelled flight
play videoplay video1:55

NBC Bay Area Responds: $500 truck fix, cancelled flight

Experts issue warning to buyers over used vehicles
play videoplay video1:57

Experts issue warning to buyers over used vehicles

Latest

‘SNL' pokes fun at Morgan Wallen's abrupt exit as Jack Black and Elton John return to show
play videoplay video7:58

‘SNL' pokes fun at Morgan Wallen's abrupt exit as Jack Black and Elton John return to show

Michael B. Jordan dishes on the allure of playing a vampire
play videoplay video1:33

Michael B. Jordan dishes on the allure of playing a vampire

Why Sterling K. Brown doesn't go by his middle name anymore
play videoplay video3:06

Why Sterling K. Brown doesn't go by his middle name anymore

The four coolest things we saw at the 2025 Game Developers Conference
play videoplay video5:42

The four coolest things we saw at the 2025 Game Developers Conference

Influencer Ashley Surcombe suffers ‘heartbreaking' setback after being found unconscious
play videoplay video2:26

Influencer Ashley Surcombe suffers ‘heartbreaking' setback after being found unconscious

Let them eat cake! You've never seen a picnic like this before!
play videoplay video5:16

Let them eat cake! You've never seen a picnic like this before!

Meet one of the newest cast members of “Yellowjackets”
play videoplay video4:33

Meet one of the newest cast members of “Yellowjackets”

See how this cult-favorite cookie was born!
play videoplay video4:35

See how this cult-favorite cookie was born!

NBC Bay Area Responds: Airline shenanigans and missing luggage
play videoplay video1:30

NBC Bay Area Responds: Airline shenanigans and missing luggage

Seaside Animal Control officer proves dedication to job with 7-week pursuit of wayward rooster
play videoplay video3:52

Seaside Animal Control officer proves dedication to job with 7-week pursuit of wayward rooster

Robert Irwin strips down for ab-baring underwear ad
play videoplay video2:42

Robert Irwin strips down for ab-baring underwear ad

How Tom Cruise honored late Val Kilmer with powerful moment
play videoplay video2:14

How Tom Cruise honored late Val Kilmer with powerful moment

Dashboard
Local Climate in Crisis Making It In The Bay Weather Weather Alerts State U.S. & World Sports WE INVESTIGATE Submit a tip Digital Series NBC Bay Area Responds Submit a consumer complaint How To Explainers Newsletters California Live Entertainment Video Traffic Community
About Us Our News Standards TV Schedule Submit Photos and Video Contests Newsletters TV Schedule Our Apps Cozi TV NBC Sports Bay Area
Contact Us