February 4, 2022 11:00 pm Pivoting During the Pandemic: Full Interview With Michelle Mak Investigative reporter Candice Nguyen talks to a Bay Area woman, who lost her job during the pandemic and how her family adjusted to being a one income household. US & World Videos 2:07 Health care FSA reminder 2:19 Gift card warning to keep in mind this holiday season 1:33 NBC Bay Area Responds to roadside assistance refund 1:31 Holiday shopping and returns: What to know 1:33 NBC Bay Area Responds: Clipper Card troubles