State senator calls for answers to Next Generation 911 network issues
0:00
0:00 / 3:44
Investigative Unit

State senator calls for answers to Next Generation 911 network issues

A California state senator is calling for answers regarding the state’s new Next Generation 911 network following a series of reports from NBC Bay Area exposing major safety concerns and significant delays with the system’s rollout. NBC Bay Area’s Raj Mathai spoke with Investigative Reporter Candice Nguyen to understand the latest developments.

More Investigation Videos

Slide 1 of 31
State senator calls for answers to Next Generation 911 network issues
play videoplay video3:44
Now Playing

State senator calls for answers to Next Generation 911 network issues

Encouraging leasing activity despite high office vacancies in the Bay Area
play videoplay video2:40

Encouraging leasing activity despite high office vacancies in the Bay Area

How much does our economy rely on undocumented immigrants?
play videoplay video2:15

How much does our economy rely on undocumented immigrants?

A closer look: ‘Day Without Immigrants' and the impact
play videoplay video4:10

A closer look: ‘Day Without Immigrants' and the impact

NBC Bay Area Responds South Bay man's travel trouble
play videoplay video1:40

NBC Bay Area Responds South Bay man's travel trouble

NBC Bay Area Responds: Insurance fight and bank shenanigans
play videoplay video1:53

NBC Bay Area Responds: Insurance fight and bank shenanigans

NBC Bay Area Responds to EV tax credit trouble
play videoplay video1:44

NBC Bay Area Responds to EV tax credit trouble

NBC Bay Area Responds to bogus ticket purchase
play videoplay video1:55

NBC Bay Area Responds to bogus ticket purchase

NBC Bay Area Responds to refrigerator saga
play videoplay video1:28

NBC Bay Area Responds to refrigerator saga

Bay Area couple's solar panel pest problem
play videoplay video1:24

Bay Area couple's solar panel pest problem

NBC Bay Area Responds to South Bay man's financial situation
play videoplay video1:28

NBC Bay Area Responds to South Bay man's financial situation

How to access an often-overlooked property tax break?
play videoplay video1:02

How to access an often-overlooked property tax break?

How to apply for property tax break
play videoplay video1:03

How to apply for property tax break

San Francisco man's double delivery dilemma
play videoplay video1:31

San Francisco man's double delivery dilemma

Tax season begins
play videoplay video1:28

Tax season begins

Where LA County fire victims can turn to for cleanup, rebuilding costs
play videoplay video1:50

Where LA County fire victims can turn to for cleanup, rebuilding costs

Wildfire home damage: Rebuild or bail out?
play videoplay video1:43

Wildfire home damage: Rebuild or bail out?

Fire and home insurance: Are you insured enough?
play videoplay video1:40

Fire and home insurance: Are you insured enough?

What to know about insurance public adjusters
play videoplay video1:50

What to know about insurance public adjusters

Who qualifies for free tax filings?
play videoplay video2:08

Who qualifies for free tax filings?

How to get help paying power and gas bills
play videoplay video2:01

How to get help paying power and gas bills

A closer look at holiday gift returns
play videoplay video1:45

A closer look at holiday gift returns

Health care FSA reminder
play videoplay video2:07

Health care FSA reminder

Gift card warning to keep in mind this holiday season
play videoplay video2:19

Gift card warning to keep in mind this holiday season

NBC Bay Area Responds to roadside assistance refund
play videoplay video1:33

NBC Bay Area Responds to roadside assistance refund

Holiday shopping and returns: What to know
play videoplay video1:31

Holiday shopping and returns: What to know

NBC Bay Area Responds: Clipper Card troubles
play videoplay video1:33

NBC Bay Area Responds: Clipper Card troubles

Oakland teacher fired after refusing to take off ‘Free Palestine' pin in classroom
play videoplay video3:31

Oakland teacher fired after refusing to take off ‘Free Palestine' pin in classroom

NBC Bay Area Responds: $500 truck fix, cancelled flight
play videoplay video1:55

NBC Bay Area Responds: $500 truck fix, cancelled flight

Experts issue warning to buyers over used vehicles
play videoplay video1:57

Experts issue warning to buyers over used vehicles

Rodeo man's dishwasher delivery delay
play videoplay video1:33

Rodeo man's dishwasher delivery delay

Latest

In the news: Rally for teen killed in SJ, copper wire theft, waymo's expansion plans
play videoplay video2:38

In the news: Rally for teen killed in SJ, copper wire theft, waymo's expansion plans

NBC Bay Area Responds South Bay man's travel trouble
play videoplay video1:40

NBC Bay Area Responds South Bay man's travel trouble

More empty office space in SF despite year-end rebound, report says
play videoplay video2:14

More empty office space in SF despite year-end rebound, report says

Check out these female-founded beauty brands that are changing the beauty game!
play videoplay video5:38

Check out these female-founded beauty brands that are changing the beauty game!

It's Endometriosis Awareness Month: Here are the warning signs to know.
play videoplay video5:55

It's Endometriosis Awareness Month: Here are the warning signs to know.

Meet the Tony-winning team behind SF's newest musical, “Nobody loves you!”
play videoplay video3:21

Meet the Tony-winning team behind SF's newest musical, “Nobody loves you!”

Take a trip to a Hermosa Beach jazz bar that's been around since the 1940s!
play videoplay video4:18

Take a trip to a Hermosa Beach jazz bar that's been around since the 1940s!

Waymo expanding service in San Jose, SFO
play videoplay video4:22

Waymo expanding service in San Jose, SFO

In the news: Napa DUI crash, SF mural vandalized, Curry reaches 4,000 career 3-pointers
play videoplay video2:10

In the news: Napa DUI crash, SF mural vandalized, Curry reaches 4,000 career 3-pointers

Wartime law enacted by Trump administration to deport immigrants
play videoplay video2:20

Wartime law enacted by Trump administration to deport immigrants

Make Pre-Planning Easy & Meaningful with McAulay & Wallace, a Dignity Memorial Provider
play videoplay video2:31

Make Pre-Planning Easy & Meaningful with McAulay & Wallace, a Dignity Memorial Provider

Putting our best foot forward with Irish Dancing!
play videoplay video3:39

Putting our best foot forward with Irish Dancing!

Dashboard
Local Climate in Crisis Making It In The Bay Weather Weather Alerts State U.S. & World Sports WE INVESTIGATE Submit a tip Digital Series NBC Bay Area Responds Submit a consumer complaint How To Explainers Newsletters California Live Entertainment Video Traffic Community
About Us Our News Standards TV Schedule Submit Photos and Video Contests Newsletters TV Schedule Our Apps Cozi TV NBC Sports Bay Area
Contact Us