We Investigate: Next Gen 911 insiders say state hired inexperienced companies

After years of missed deadlines and documented safety issues surrounding the rollout of California’s Next Generation 911 system, project insiders are now speaking out, saying they feel compelled to warn the public about “major problems” with the years-long overhaul that has cost Californians nearly a half-billion dollars and counting. NBC Bay Area’s Raj Mathai spoke with Investigative Reporter Candice Nguyen to understand more.