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Watch: How to save on holiday spending
With less than a week to go until Christmas, a new study indicates many Americans are stressed about spending all of that money. A consumer financial advocate with Credit Karma has tips on how to save.
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California approves new insurance changes in hopes of stabilizing the market
The state’s Department of Insurance says it got a major procedural green light to make some changes that might entice insurance companies to stop dropping people’s policies and possibly resume selling homeowners coverage. Consumer Investigator Chris Chmura reports.
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California's second-largest insurance accepting more policies
California’s second-largest insurance provider announced it was going to add more policies. The surprising development comes after many homeowners have struggled to insure their homes. NBC Bay Area’s Raj Mathai spoke with Consumer Investigative Reporter Chris Chmura to understand the latest developments.
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Coffee prices are spiking due to climate change
The price of arabica coffee beans is up 70% this year due to droughts, frost, floods, high temperatures, say experts.
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Cyber Monday sales hit new record
This Cyber Monday was the biggest in history. Scott Budman reports.
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Trump could dismantle newly built guardrails around your wallet, consumer groups warn
The Consumer Financial Protection Bureau is weighing which proposed rules on its agenda to finalize before the end of the Biden administration.
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NBC Bay Area Responds: Clipper Card troubles
NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.
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United said it lost a passenger's bag, but the AirTag inside showed something else
The AirTag said the checked bag was inside the airport, but United Airlines said it couldn’t find it. The bag later traveled 30 miles away.
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United passenger's bag disappears, even though AirTag pings near baggage claim
For Dan Adams, it was set to be “the vacation of a lifetime.”
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United passenger's bag disappears, even though AirTag pings near baggage claim
For Dan Adams, it was set to be “the vacation of a lifetime.” Chris Chmura reports.
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A closer look: Lost luggage
The holiday season is here and millions of us will be flying to visit friends and family. But what happens if your luggage gets lost? Raj Mathai speaks with Consumer Investigator Chris Chmura on this.
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Are Black Friday deals worth waiting for? Here's what to expect this year
Retailers try to tempt shoppers with Black Friday discounts. But these offers are not necessarily the best prices of the year, according to experts.
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NBC Bay Area Responds: $500 truck fix, cancelled flight
NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.
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Some Hyundai car owners say their cars are gobbling up oil, leading to engine replacement
Hyundai owners say their cars are experiencing “excessive oil consumption” that could lead to engine failure, But there is no recall.
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Are companies leaving you in the dark about data breaches too long?
When your data is on the dark web, there are consequences.
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Are companies leaving you in the dark about data breaches too long?
When your data is on the dark web, there are consequences. Consumer Investigator Chris Chmura reports.
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Are there new measures in place to protect Ticketmaster tickets?
Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing. Chris Chmura has the details.
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We Investigate: Ticketmaster troubles continue
NBC Bay Area’s Consumer Investigative Reporter Chris Chmura spoke with Raj Mathai to learn more about Ticketmaster’s troubles and how they are impacting Bay Area residents.
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Man rejects $150K ‘fraud' payment, but his insurance companies paid it anyway
Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage.
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Man rejects $150K ‘fraud' payment, but his insurance companies paid it anyway
Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage. Chris Chmura has the details.