consumer

The AirTag said the checked bag was inside the airport, but United Airlines said it couldn’t find it. The bag later traveled 30 miles away.

For Dan Adams, it was set to be “the vacation of a lifetime.”

For Dan Adams, it was set to be “the vacation of a lifetime.” Chris Chmura reports. 

The holiday season is here and millions of us will be flying to visit friends and family. But what happens if your luggage gets lost? Raj Mathai speaks with Consumer Investigator Chris Chmura on this.

Retailers try to tempt shoppers with Black Friday discounts. But these offers are not necessarily the best prices of the year, according to experts.

NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.

Hyundai owners say their cars are experiencing “excessive oil consumption” that could lead to engine failure, But there is no recall.

When your data is on the dark web, there are consequences.

When your data is on the dark web, there are consequences. Consumer Investigator Chris Chmura reports.

Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing. Chris Chmura has the details.

NBC Bay Area’s Consumer Investigative Reporter Chris Chmura spoke with Raj Mathai to learn more about Ticketmaster’s troubles and how they are impacting Bay Area residents.

Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage. 

Add Bobby von Merta to the long list of Bay Area viewers who are complaining to the NBC Bay Area Responds team about losing their property insurance coverage. Chris Chmura has the details.

There’s a new warning for those who are looking to buy a used car. Consumer investigator Chris Chmura has the data that shows thousands of ticking time bombs might be for sale on car lots.

California Insurance Commissioner Ricardo Lara sat down for an interview with the NBC Bay Area Responds team about the home insurance crisis and when Californians can expect to see changes. Chris Chmura has the report.

Insurance Commissioner Ricardo Lara’s office is currently negotiating what he calls a “historic deal” because insurance companies say we’re not paying enough to match their risk insuring our homes. Lara said the state will let them use new tech tools to set rates, but only if those companies insure more homes in wildfire areas. NBC Bay Area’s Raj Mathai spoke...

The State of California on Tuesday revoked the contracting license for Anchored Tiny Homes, a company at the center of an ongoing NBC Bay Area investigation. 

A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection.

A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection. Consumer Investigator Chris Chmura reports.

Ticketmaster customers have expressed that they feel ripped off. This comes after consumers nationwide claim that the tickets they purchased are vanishing from their accounts.