Investigation

California’s massive overhaul of its aging, landline-based emergency call system is years behind schedule and has been plagued by safety issues, sources and documents report.

California’s massive overhaul of its aging, landline-based emergency call system is years behind schedule and has been plagued by safety issues, sources and documents report. Candice Nguyen reports.

California is overhauling its aging, landline-based emergency call system with the Next Generation 911. But according to sources, and documents obtained through the California Public Records Act, the nearly half-billion-dollar project is years behind schedule. NBC Bay Area’s Raj Mathai spoke with Investigative Reporter Candice Nguyen to get a better understanding of the project.

A Glendale man who owed his business partner $80,000 is accused of killing his colleague and his colleague’s wife’s before burning their bodies and torching their cars in two SoCal deserts, according to the Orange County District Attorney’s Office.

Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing.

Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing. Chris Chmura has the details.

A high-rise window broke Wednesday, sending chunks of glass down into a car parked on the street below in downtown Oakland, authorities say.

SCCOE’s interim superintendent says he has seen enough evidence to initiate a new internal investigation, involvement by outside auditors and a call to San Jose police reporting what he described as possible illegal activity.

SCCOE’s interim superintendent says he has seen enough evidence to initiate a new internal investigation, involvement by outside auditors and a call to San Jose police reporting what he described as possible illegal activity. Candice Nguyen reports. 

Power bills have skyrocketed in the Bay Area as the Pacific Gas and Electric Co. uses the funds to bury power lines, clear trees from its distribution grid, and fix storm damage. However, the agency is overcharging.

Power bills have skyrocketed in the Bay Area as the Pacific Gas and Electric Company uses the funds to bury power lines, clear trees from its distribution grid, and fix storm damage. However, the agency is overcharging. Jaxon Van Derbeken reports.

California’s home crisis is now hitting the real estate market. One in seven realtors now say they’ve lost a deal because the would-be buyers couldn’t find home insurance. NBC Bay Area’s Hilda Gutierrez takes a closer look.

Interest rates and the high price of housing used to be the leading issues impacting home ownership in California. But realtors say the focus is now shifting to homeowners’ insurance as well. Investigative reporter Hilda Gutierrez looked at how insurance issues are impacting home sales.

Some drivers in the Bay Area often cut in and out of freeway express lanes to avoid paying the toll, or some claim to have passengers when they don’t. However, some are left wondering if the lane’s detection systems work.

Some drivers in the Bay Area often cut in and out of freeway express lanes to avoid paying the toll, or some claim to have passengers when they don’t. However, some are left wondering if the lane’s detection systems work. Hilda Gutierrez has the details.

A San Francisco man is speaking out since filing a lawsuit claiming Alaska Airlines made him change seats at the last minute, which may have led to his French bulldog’s death.

A San Francisco man is speaking out since filing a lawsuit claiming Alaska Airlines made him change seats at the last minute, which may have led to his French bulldog’s death. Hilda Gutierrez has the full story.

State and local officials claim new laws will reduce retail theft as officers and police departments are being empowered.

State and local officials claim new laws will reduce retail theft as officers and police departments are being empowered. Hilda Gutierrez has the details.

After a detective told Katie Miller there was a cash reward being offered for information leading to an arrest in her husband’s homicide case, Miller came across NBC Bay Area’s investigation revealing how the department has been advertising reward money in certain cases despite losing access to those funds more than two years ago.